Team

The people behind Handei taxi service.

Our team supports riders, drivers and daily operations across Harare and Bulawayo.

Rider support City operations Driver success
Handei team members standing together to support riders, drivers and taxi operations.
How we work

Support, operations and a better ride experience.

Handei is built around clear booking, dependable trips and better support for riders and drivers.

  • Make city travel easier for riders.
  • Support drivers with clearer onboarding and app guidance.
  • Keep the service simple, safe and easy to trust.
Rider support

Help when riders need it most

Bookings, pickups and airport rides are easier to manage when support stays clear and fast.

Driver support

Practical help for onboarding and trips

Requirements, app setup and city operations are easier to follow when the process is simple.

Focus areas

What each part of the team looks after.

Every role supports a smoother rider and driver experience.

Service

Brand and booking flow

Keeps the website and rider journey clear from first visit to booking.

Operations

City coverage

Focuses on how Harare and Bulawayo riders move every day.

Driver success

Onboarding and approval

Helps new drivers understand requirements and get approved faster.

Support

Daily trip help

Keeps rider and driver communication simple during real trips.

Work with Handei

Need support or want to join as a driver?

Use the right page for bookings, support or driver onboarding.