Get your documents ready first
Before you start, collect the documents you are most likely to need: licence, ID, insurance and vehicle details. Clear, ready documents help avoid repeat requests later.
Use the right phone and app version
Driver onboarding becomes easier when the app is already installed and your phone is ready for uploads, calls and trip notifications. This also helps once your account is approved.
Fill in the first form carefully
Use a reachable phone number and enter your city clearly. These first details help the team know how to guide your next steps and where you want to drive.
Keep the process moving
Once the first details are submitted, respond quickly if more information is requested. Fast replies and complete uploads usually make the approval path smoother.